VSS
Home / Case Studies / Vocational Skills Solutions benefits from eTruck UK

VSS – Vocational Skills Solutions Ltd

VSS is an expert in delivering Government funded pre-employment and workforce upskilling programmes, and has been helping clients and learners prosper for years.

With offices located in Greater Manchester (Head Office), Merseyside, The West Midlands and London, and a team of highly qualified and skilled trainers and tutors located across England, VSS supports clients and learners nationwide.

VSS offers solutions to overcome training challenges in sectors such as service, hospitality, health, transportation, security, business, retail, warehousing and manufacturing.

Home / Case Studies / Vocational Skills Solutions benefits from eTruck UK

VSS – Vocational Skills Solutions Ltd

VSS - Vocational Skills Solutions Ltd

VSS is an expert in delivering Government funded pre-employment and workforce upskilling programmes, and has been helping clients and learners prosper for years.

With offices located in Greater Manchester (Head Office), Merseyside, The West Midlands and London, and a team of highly qualified and skilled trainers and tutors located across England, VSS supports clients and learners nationwide.

VSS offers solutions to overcome training challenges in sectors such as service, hospitality, health, transportation, security, business, retail, warehousing and manufacturing.

We need to have the best Instructors and tools to be able to deliver training at the highest level, and I don’t think you get that from any other provider but you certainly get it from RTITB. The RTITB team is very friendly, they can’t do enough for you, and it’s a seamless and painless partnership working with them.

eTruck online training has been a welcome system at the right time and has certainly improved our delivery of RTITB forklift truck training. We’ve had great success with it and its going down really well with learners.

I’d recommend RTITB Accreditation as a whole. I truly believe that it’s the number one accreditation that’s out there. It’s certainly the most respected in the industry.

PHIL JUNIPER | MANAGING DIRECTOR | VSS

Benefits of eTruck UK:

  • eTruck is completely online, so candidates can do their theory training anywhere, anytime, at their own pace, before practical training starts
  • It is designed to create real behaviour change, looking at the reasons behind operator behaviour as well as the relevant theory
  • Forklift training with eTruck is engaging and memorable. Learners retain information better and are more prepared for the workplace
  • For novice operators, eTruck can reduce training time by days per course. For instance, it can typically reduce a 5-day operator training course down to 3 days
  • As candidates can complete the forklift theory training element in their own time – even at home – Instructors have more free time to deliver practical operator training courses. Both novice and refresher training options are available with eTruck
  • The system provides detailed candidate progress and performance information to Instructors, ensuring they can cater to trainees’ strengths and weaknesses in practical training
  • It is compatible with the MyRTITB TrainingFriend app, ensuring that certificates are only issued to candidates meeting the required standards

What VSS has achieved with eTruck UK:

  • When the Covid-19 lockdown started, VSS was able to quickly and easily implement eTruck UK as a solution for warehouse and forklift course candidates that would previously have attended a training centre for the theory part of their training, but now needed to learn from home. Almost 100 candidates per month were trained on an RTITB course pre-Covid
  • VSS acquired 150 licenses right away, ensuring disruption to planned courses was minimised, and theory training could be delivered with no infection risk. The new system was rolled out quickly, with Instructors all completing the course and training videos prepared to help brief learners. Candidates have loved using the eLearning system
  • A major benefit for VSS with eTruck has been Instructor time savings. Due to lockdown and reduced group sizes for practical training, VSS anticipated that a training backlog would be inevitable, impacting both current and new learners. With eTruck, Instructor involvement has been reduced from around 30 hours, to 20 hours, enabling the backlog to be cleared at least 30% more quickly
  • VSS’ 12 RTITB Instructors are at full capacity, 5 days a week. However, due to the hours saved, the company can now train more learners, giving customers what they need faster, but with the assurance that the candidate has been well trained. This is one reason why VSS will continue using eTruck in the future, aside from Covid-19
  • VSS will also be using eTruck going forward as the eLearning theory helps better prepare learners before they arrive at a training centre, including giving them a better understanding around health and safety. After eTruck theory learning is completed, learners attend the training centre for practical lift truck training with an RTITB Registered Instructor
  • Typically, when learners arrive for a training course with VSS, they are keen to get on a lift truck. Completing days of theory learning in a classroom before they can start their practical can cause learners to become disengaged. However, with eTruck, the theory side is completed at home by novice operators, so they know when they arrive at the centre, they will get straight to practical training on a truck
  • Results from the eTruck eLearning system feed directly into the MyRTITB TrainingFriend app, used by VSS for operator assessment and administration. This has been a seamless process with the reassurance that there is no room for error and everything from an audit perspective has been taken care of
  • VSS has used the MyRTITB TrainingFriend app since June 2020 which has helped ensure standardisation and quality across all training paperwork, at any regional training centre

RTITB Membership & Training:

VSS has been an RTITB Accredited Partner since 2018 and has trained over 700 lift truck operators in this time.

RTITB Accreditation is widely recognised for helping training providers to grow their businesses, with access to exceptional training materials, innovative eLearning and an app to take training admin and assessment paperless.

Different affordable pricing structures are available, including a ‘pay as you go’ option with no up-front fee.

eTruck UK
×