To increase efficiency of training and professional development, Henderson Group Academy appointed turned to RTITB and the RTITB Instructor Academy to help develop the careers of hundreds of employees, as well as becoming a valued member of the Master Driver CPC Consortium.
With over 3,300 employees in their Academy, the company wanted to fulfil training needs to meet their business objectives. To do so they approached the RTITB Instructor Academy to train and qualify two Driver CPC Instructors and one Yardshunter Instructor, boosting safety on their site.
Garry Cairns, Driver & Operations Training Manager at Henderson Group Academy says: “The RTITB Instructor Academy team are more than helpful and accommodating at all times and their trainers are professional and knowledgeable. The fact that training can be tailored is important for us and we have always found that their courses can be turned around and delivered quickly and efficiently.
They also found a need to find a solution for their Driver CPC Periodic training needs, choosing to partner with RTITB as a member of the Master Driver CPC Consortium. The partnership has enabled a compliant and flexible driver CPC training solution that has helped their in-house Driver CPC Instructors deliver the required training to their 136 LGV drivers. This has also enabled them to offer training solutions to third parties through their own Academy, with their in-house Driver CPC Instructors delivering training to over 114 drivers within a 4 month period.
Being part of the RTITB Master Driver CPC Consortium has really benefitted the Academy and given us numerous of opportunities to grow the business and secure new training customers,” continued Garry.
Through the RTITB Master Driver CPC Consortium, Henderson Group have access to a large library of training topics to cater to the demands of their drivers day-to-day roles, whilst being able to meet more diverse customer requests.
As well as reaping the benefits from joining RTITB’s Driver CPC Consortium Henderson Group Academy’s partnership with the Instructor Academy has enabled them to offer a professional development opportunity to their senior drivers with a tailored LGV Assessor course. The recognised, standardised LGV Assessor qualification was developed to broaden trainee’s skillset and knowledge as well as helping to ensure high standards of skills and professionalism were met in their next generation of drivers.
Overall, working with RTITB for our training needs has been valuable, which is why I have already recommended them to another organisation. We also intend to use the RTITB Instructor Academy for our upcoming training needs,” Garry finalises.
Laura Nelson, RTITB Managing Director comments: “It is fantastic to see that the Henderson Group Academy is really benefiting from our solutions and their employees are feeling more motivated and engaged when undertaking their daily role.
At the RTITB Academy, we are totally focused on ‘train the trainer’ and assessor course, enabling instructors to gain real world experience of logistics and transport to truly understand the challenges of working and training in the industry.