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Jungheinrich Lift Truck Ltd

Jungheinrich Lift Truck Ltd is the Irish subsidiary of Jungheinrich AG, Hamburg. Its main office is based in Maynooth, Co. Kildare, Ireland, with a second office in Co. Cork.

Jungheinrich is Irelands’ leading material handling solutions provider specialising in complete warehouse design, construction
and project management offering pallet racking & shelving solutions, right up to semi and fully automated warehouse solutions. Jungheinrich manufacture and supply over 600 different types of forklifts to the Irish market and are fully supported by a fleet of over 50 engineers available throughout the country.

The company’s training division offers various courses in Maynooth and Cork, including all categories of forklift training for all makes, all categories of MEWP training, manager and supervisor training, and Driver CPC training. As part of its offering, it delivers RTITB Accredited forklift operator and forklift Instructor training.

Home / Case Studies / Jungheinrich Lift Truck Ltd benefits from RTITB Accreditation

Jungheinrich Lift Truck Ltd

Jungheinrich Lift Truck Ltd is the Irish subsidiary of Jungheinrich AG, Hamburg. Its main office is based in Maynooth, Co. Kildare, Ireland, with a second office in Co. Cork.

Jungheinrich is Irelands’ leading material handling solutions provider specialising in complete warehouse design, construction
and project management offering pallet racking & shelving solutions, right up to semi and fully automated warehouse solutions. Jungheinrich manufacture and supply over 600 different types of forklifts to the Irish market and are fully supported by a fleet of over 50 engineers available throughout the country.

The company’s training division offers various courses in Maynooth and Cork, including all categories of forklift training for all makes, all categories of MEWP training, manager and supervisor training, and Driver CPC training. As part of its offering, it delivers RTITB Accredited forklift operator and forklift Instructor training.

When I joined Jungheinrich 25 years ago, I realised how important doing proper training is. Jungheinrich’s standards are extremely high – it’s hard to compete with us – but RTITB sets a standard across the board for quality, health and safety. Our customers feel comfortable
that standards have been met should they ever end up in a court of law because of an incident.

The RTITB trainer’s guides cover everything, every aspect is absolutely fantastic, and there is no second guessing. We’ve just recently started offering online training with eTruck too and are very happy with it. We expect to continue with eLearning.

KEN HEAPHY | TRAINING MANAGER | JUNGHEINRICH LIFT TRUCK LTD

Benefits of RTITB Accreditation:

  • Customers can rely on and trust an RTITB Accredited Training Provider to deliver professional training of the highest standards. RTITB Accreditation provides a ‘stamp of approval’ giving existing, and potential, customers the assurance that they need
  • High quality RTITB training resources provide everything needed to deliver MHE training, from lift trucks, pallet trucks, reach trucks and more. Certificates, question papers and training PowerPoint presentations are already created, saving time and money
  • RTITB Partners spend less time troubleshooting, benefitting from full support from a highly responsive team of professional experts. RTITB will visit Accredited Partners on site to provide help and support where needed
  • Training Providers have access to a range of eLearning options, including the unique eTruck system for Novice Counterbalance Lift Truck Operator theory training, proven to save Instructors days, overcome social distancing issues, and ensure candidates arrive better prepared for training
  • Flexible pricing structures enable Training Providers to select an option that works for their specific business and the number of candidates being trained. Candidate registration and dual branded electronic certification start from just GBP2.50+VAT.

What Jungheinrich has achieved with RTITB Accreditation:

  • Thanks to RTITB Accreditation, Jungheinrich can feel confident that no matter which of its 18 lift truck Instructors has delivered the training, the material and course content is of the required standard and has covered what is needed to comply in the event of an incident
  • The trainer’s guides from RTITB make training easier for Instructors, clearly advising what should be covered, and providing a useful reference point to look back on after training if required
  • All trainees complete an evaluation for after their RTITB Counterbalance Lift Truck Operator course – negative candidate feedback is almost unheard of
  • Due to Covid-19, Jungheinrich has recently introduced eTruck eLearning for forklift operator theory training which has proved a fantastic success. It has cut down the amount of time that Instructors have face to face with the trainees, minimising contact as only practical training must be done in person – all the theory is done by the trainee beforehand
  • Customers are delighted to have the option of eLearning, as Instructors only need to spend a minimum amount of time on site, helping keep people safe
  • Less operator time is lost to training, which is particularly helpful for customers where operators work in shifts – they can complete both their training and their usual shift in one week. Where panic buying resulted in increased requirements, customers could also use eTruck to get additional operators trained more quickly and meet demand
  • As students complete the theory learning in their own time, they know that when they arrive for training, they will be spending the majority of the time learning on a forklift. When they do eLearning first, candidates arrive with an understanding of the risks around forklifts and are more open to taking Instruction safely
  • eTruck has demonstrated that it is handy especially during busy times, as Instructor time previously spent on theory training can be freed up to deliver other practical training instead
  • During the Covid-19 pandemic, many companies were also keen to train their own in-house Instructors, so that external trainers did not have to be brought onto site. Jungheinrich is one of the few businesses in Ireland delivering RTITB ‘train the trainer’ courses to equip Lift Truck Instructors with the skills to deliver in-house operator training. This means that businesses do not need to bring in Instructors from overseas, which could pose infection risk

RTITB Membership & Training:

  • Jungheinrich has been an RTITB Accredited Partner for 30 years and has trained tens of thousands lift truck operators in this time.
  • RTITB is widely recognised as the gold standard in workplace transport accreditation.
  • Accreditation enables RTITB to support Training Providers like Jungheinrich with the resources they need to deliver standardised training of the highest quality.
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