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Port of Tilbury

The Port of Tilbury (London) is the largest of eight ports owned by Forth Ports. As London’s major port it is also the largest multimodal port in the South East, and third largest port in the UK.

About Port of Tilbury

Offering operational support for different cargoes, the port can support ro-ro, container, forest products, grain and bulks as well as cruises and property solutions. In 2020, the port plans to significantly expand its operations as part of the Tilbury2 project.

A broad range of apprenticeship programmes are in place across the port, including Business Administration, Warehousing, Customer Service, Port Operations, Supply Chain Logistics, Team Leader and Management.

Within the Port of Tilbury is the multi award-winning Logistics Training Academy, which provides internal training and development for all staff, including practical and theory plant courses, classroom training and soft skills. It is an RTITB accredited lift truck training centre which also provides training courses to external customers.

Home / Case Studies / Port of Tilbury

Port of Tilbury 

The Port of Tilbury (London) is the largest of eight ports owned by Forth Ports. As London’s major port it is also the largest multimodal port in the South East, and third largest port in the UK.

About Port of Tilbury

Offering operational support for different cargoes, the port can support ro-ro, container, forest products, grain and bulks as well as cruises and property solutions. In 2020, the port plans to significantly expand its operations as part of the Tilbury2 project.

A broad range of apprenticeship programmes are in place across the port, including Business Administration, Warehousing, Customer Service, Port Operations, Supply Chain Logistics, Team Leader and Management.

Within the Port of Tilbury is the multi award-winning Logistics Training Academy, which provides internal training and development for all staff, including practical and theory plant courses, classroom training and soft skills. It is an RTITB accredited lift truck training centre which also provides training courses to external customers.

The RTITB name comes with credibility, so when we needed EPAs for Supply Chain Warehouse Operatives, RTITB was our first choice, and the only supplier we even considered. We have worked with RTITB for a long time for training, so we knew that their high standards aligned with ours and that we like their way of working.

With RTITB EPAs, we can trust that our apprentices will be the best they can be – partly because we have provided them with an assessor who is at the top of industry standards.

As a business we have always invested in our people. Learning is in our culture and ingrained in our business and maintaining our reputation for quality and our high standards is essential, which is why we work with RTITB.

Nadine Wood, Early Careers & Skills Development Manager, Port of Tilbury

What The Port of Tilbury Has Achieved with RTITB End Point Assessments:

  • RTITB has delivered EPAs for 7 Supply Chain Warehouse Operative apprentices for the Port of Tilbury, with 10 more planned for the next year.
  • These apprentices are now qualified to carry out their role, and are a vital part of operations within the port, and ready to help support the expansion of operations with the opening of Tilbury2 in 2020.
  • Working together with RTITB, the Port of Tilbury can offer EPAs that are in line with their own high training standards and ensure that apprentices receive the best quality apprenticeships.
  • As RTITB are experts in workplace transport training accreditation, the Port of Tilbury is assured that their EPA provider understands the specific challenges of a port business, as well as the role the apprentices are training to do.
  • The Port of Tilbury has complete confidence that RTITB’s assessors not only understand how EPAs work in practice but also back this up with in-depth knowledge of industry assessments gained from working with many different businesses.
  • It has been possible to deliver all EPAs on site at the Port of Tilbury, with RTITB using The Logistics Training Academy facility to complete the theory test component, and then conducting the practical assessment in the real port environment.
  • The practical part of the EPA has been conducted in a real work environment using equipment that apprentices are familiar with, such as using tugs in the roro or container terminal at the Port of Tilbury.
  • The potential impact of taking apprentices off duty in order to complete their assessments is minimised as RTITB EPAs are conducted professionally and efficiently. This makes it easier for Port of Tilbury to get buy in for EPAs from management.
  • Wherever help from RTITB has been needed, the Port of Tilbury has been able to get the support required from a training coordinator.
  • The Port of Tilbury can easily integrate the RTITB End Point Assessments within their group wide external and internal development and training programme (as part of Forth Ports).

Benefits of RTITB End Point Assessments:

  • RTITB is government registered as an End Point Assessment Organisation (EPAO), meaning it can conduct impartial, expert assessments for transport and logistics businesses.
  • To support employers in the logistics industry, RTITB is an EPAO for several apprenticeship standards covering workplace transport and the supply chain. It can also provide tailored EPA solutions to meet specific business needs.
  • EPAs from RTITB are great value but high quality, with prices starting from just £320 per candidate.
  • RTITB has genuine capacity to deliver EPAs nationwide at a suitable date and time, keeping lead times down and ensuring there are no delays for hardworking apprentices at the end of their training.
  • RTITB specialises in assessments. All its EPA assessors are existing team members experienced in carrying out workplace assessments for RTITB’s materials handling and warehouse equipment training assessment services.
  • To uphold high standards, RTITB assessors regularly hold standardisation meetings which ensure a consistent approach to assessment.
  • RTITB’s expert team offers ongoing, responsive support and advice for businesses in managing their EPAs.

RTITB Membership & Training:

  • The Port of Tilbury has been RTITB accredited since 2015 and has so far trained hundreds of lift truck operators.
  • From EPAs to bespoke course development, RTITB offers a wide range of solutions and resources designed to support safety and compliance in challenging port and maritime operations.

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