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RTITB Accreditation Withdrawn Following Mystery Shopper Call

News | 17th Dec 2019

We were recently made aware of concerns about an RTITB accredited partner. In order to investigate this further, we arranged for a ‘mystery shop’.

The mystery shopper found that the RTITB accredited status was being used to attract customers and then accredited training was being actively discouraged. Furthermore, in-house training was offered at ratios exceeding those recommended in ACOP L117.

We therefore took the decision to withdraw RTITB accreditation from the company immediately.

We are proud to work with a fantastic network of accredited partners and will always do all we can to promote and protect safe training. For more information on RTITB accreditation and our standards, contact the Solutions team on +44(0)1952 520207 or email the team here.