DIGITALISE YOUR FORKLIFT TRAINING RECORDS
Smarter systems. Stronger Compliance. Safer Teams.
“The Syndesi System offers some truly innovative features that greatly enhance the training process, and is highly effective in supporting training initiatives while promoting inclusivity and compliance with regulatory standards and saves a considerable amount of time and effort.”
L&D Manager from one of the UK’s largest contract logistics provider
WHY DIGITALISING FORKLIFT TRAINING RECORDS MATTERS
For large, multi-site operations, managing hundreds of operators and keeping track of every training event, qualification, assessment and refresher can be a major challenge. Spreadsheets get messy. Paperwork gets misplaced. And when an incident occurs, retrieving the correct records instantly is vital.
Forward thinking organisations, including Directors of Health & Safety, L&D Managers, Training Teams, and Instructors, are now actively searching for reliable, compliant, digital forklift training record systems that provide confidence and transparency at scale. A single structured system for operator training records, observations, and authorisations.
If you’re searching for:
- Digital forklift training
- Digital lift truck training record management systems
- Online storage for inhouse forklift training records
- Forklift training app
- Materials handling operation digitalisation
- Mobile equipment training app or MEWP training app
…you’re already on the right path. Ready to improve compliance, visibility and safety across every site?
Digitalising MHE training records is easier than you think
When you’re a large employer, you need a dedicated digitalisation solution for in-house training teams that delivers confidence, consistency and visibility across multiple sites.
With RTITB’s full-scale digital training record management system (TRMS), designed with RTITB Safety Chain methodology in mind, you can enhance control and compliance with:
- Complete, searchable records for hundreds of lift truck operators using The Syndesi System. This provides a smart way to manage training records and compliance using a simple instructor app and clear visual dashboards.
- Instant access to training history and records online in the event of an incident, whether you have two large sites or two hundred. Provide an Authorisation to Operate in just one click!
- Better alignment between Instructors, managers, HR, and safety leads with proactive alerts and clear reporting to empower decision makers, help boost internal compliance and deliver audit readiness.
- A consistent approach to training across every event, even those including external contractors – you have full control over permissions
Forklift training is about so much more than “having a certificate.” It’s about creating a culture of safety and compliance where risk is reduced, quality is maintained and operators are protected every day.
Multi‑site industrial operations told us they needed confidence and control over training compliance – without adding complexity or forcing accreditation changes.
We built Syndesi to give organisations exactly that: clear visibility, strong governance, and practical support for instructors and managers. It integrates with how you already work and doesn’t require accreditation to deliver value.
The result? Smarter systems, safer teams, stronger compliance – every day.
The only FORKLIFT TRAINING RECORD MANAGEMENT you need
Built for audits
Structured records, attachments, approvals, and a six‑year archive to maintain your trail.
Made for multi‑site
Divisions, sites, contractors, and role‑based permissions mirror your org chart.
Designed for safety
Notifications, observations, and reporting keep teams compliant and proactive.
Part of a system
Sits within the RTITB Safety Chain to strengthen compliance, confidence, and consistency.
DIGITAL FORKLIFT TRAINING SOLUTIONS BUILT FOR INSTRUCTORS
Digitalisation isn’t a bolt‑on – it’s a core link in the RTITB Safety Chain, alongside credible training content, compelling delivery, coached instructors, and culture change that sustains momentum. The Safety Chain framework is designed to deliver Compliance, Confidence, Consistency, and Measurable Results …ultimately driving safety and operational performance.
How RTITB’s digital tools connect inside the Safety Chain
These tools reinforce the same outcomes: credible content, consistent delivery, captured data, and the evidence that compliance auditors expect.
Training Record Management System
Syndesi is a digital TRMS for multi‑site oversight, compliance visibility, and audit‑ready records.
Instructor / Assessor App
The TrainingFriend App supports Instructors / Assessors by capturing training and assessments at source, feeding your central record.
eLearning
Digital delivery to standardise content and reduce variability, linked to your records for full traceability.
FAQs: Digital MHE Training Records & Compliance
Q: What should a forklift operator training record include under L117?
A: A compliant forklift operator training record should include evidence of basic training, job‑specific training, and familiarisation training. It should also contain assessment outcomes, the Authorisation to Operate (AtO) decision, relevant dates, instructor details, and any associated medical or competence‑related information. A digital TRMS ensures each element is captured, signed, and stored consistently.
Q: Does PUWER Reg 9 require digital records, or are paper files sufficient?
A: PUWER requires employers and managers to demonstrate that operators are adequately trained. Paper records are acceptable, but digital records provide a clearer audit trail, minimise errors, reduce administrative burden, and make evidence easier to retrieve across multiple sites. Many organisations choose digitalisation because it strengthens compliance and improves traceability.
Q: Are digital records acceptable during audits?
A:Yes. Digital records are fully acceptable during audits provided they are accurate, complete, securely stored, and readily accessible. Features such as digital signatures, supporting document uploads, approvals (including AtO), and retention settings make digital files straightforward for auditors to verify.
Q: How does RTITB support data protection and retention?
A: RTITB’s digital tools support robust data protection through regular penetration testing, role‑based access, secure logins for internal teams and contractors, and clear traceability for all actions taken within the system. Retention features allow organisations to store training data for multiple years, supporting consistent compliance with internal policies and recognised industry best practice.